By Ruth Arias
Are you new to Media Monitors? Don't worry, we are here to help you get started. It can be intimidating starting a new software program, but we promise it is easy. This is one of the most common calls we receive, so in my column I will review the steps to installing our media player.
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By John Fulbright
KEEPING MEDIA MONITORS ON THE AIR
"Hope for the best and prepare for the worst" - Thomas Norton, English poet and politician (1532-1584)
It's only a disaster if you aren't prepared and since our data is the backbone of our product we've taken deliberate measures to ensure high availability of our product as well as being able to recover from catastrophic failure.
High Availability deals with the uptime of our main servers and database in order to deliver uninterrupted service. The ability to recover from catastrophic failure is called, wait for it... Disaster Recovery.
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By John Selig
A Salesman's Salesman
Many good companies don't move into the great company space because they fail to service their customers all the time, not just when it's time to renew a contract. I have been with Media Monitors since the beginning and I'm proud to say our customer retention is incredibly high.
Our products continue to evolve and a majority of the improvements are directly driven from customer input. We love both positive and negative feedback. Both make us stronger.
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